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Contact us

Get in touch with Birmingham Community Healthcare NHS Foundation Trust

Departments and Services

A-Z directory of clinical teams and services.


To call our switchboard, please call 0121 466 6000.



Patient Advice and Liaison Service (PALS)

If you want to give us feedback or have concerns around healthcare services provided by Birmingham Community Healthcare NHS Trust then please email the PALS Services Team or call 0800 917 2855.

Opening hours are 9.30am to 4.30pm Monday to Friday, excluding bank holidays. We will respond to your enquiry within three working days.


If your feedback or concerns are about your General Practitioner (GP) or  your General Dental Practitioner (GDP), please contact the Birmingham and Solihull Integrated Care Board:

For prison health and some specialised services, please contact NHS England:

If your feedback or concerns are about:

  • Queen Elizabeth Hospital - call 0121 371 4400
  • Birmingham and Solihull Mental Health Trust - call 0800 953 0045
  • Birmingham Women and Children’s Hospital - call 0121 333 8403
  • Forward Thinking Birmingham Mental Health Service - call 0121 333 8403
  • Royal Orthopaedic Hospital – call 0121 685 4128

For complaints and concerns about commissioning decisions by Birmingham and Solihull ICB, please call 0121 203 3313 or email

Please note if you have a question about looking for employment, job vacancies or opportunities, please email the Recruitment Team.


Media enquiries

  • During office hours: 0121 466 7281
  • Urgent out-of-hours: 07492 200757.
  • For all non-urgent media enquiries, please email

Our patients and their carers and families are the reason we're here, so we want to hear your views about the Trust and our services.